Shipping Policy

Shipping Policy

Last updated: October 4, 2026

Shipping Costs

We offer free tracked shipping on all orders — no minimum order value.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive an order confirmation by email immediately after purchase, and a shipping confirmation with your tracking number as soon as your order ships.

Estimated Delivery Times

Destination Estimated delivery after dispatch
United States 7–12 business days

Delivery estimates are not guarantees; occasional carrier delays, customs processing, or peak periods can extend delivery times. If your order has not arrived within 30 days of the shipping confirmation, contact us and we will send a replacement or issue a full refund — your choice.

Order Tracking

Every order ships with tracking. Use the tracking number in your shipping confirmation email to follow your parcel. Tracking information may take 2–5 days to become active after dispatch.

Incorrect Address

Please double-check your shipping address at checkout. If you notice a mistake, email us at support@gm-atlas.com as soon as possible — we can update the address any time before the order ships. We are not responsible for orders delivered to an incorrect address provided by the customer, but we will always try to help.

Lost or Undelivered Packages

If tracking shows your package as lost, or it has not moved for 10 days, contact us. We will investigate with the carrier and, where the package is confirmed lost, send a free replacement or refund you in full.

Contact

GM Atlas Limited Email: support@gm-atlas.com